Privacy Policy

OVERVIEW

Stream Hatchet ("Stream Hatchet","StreamHatchet", "us", "we", "our") are committed to safeguarding your privacy. In this Privacy Policy we explain what personal information we collect, how we collect this information, and how we may share this information.

By using our web site and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.


INFORMATION WE MAY COLLECT

A visitor using our web site, without connecting to the service, is not required to provide any personal information, except in the case of contacting us.

As a user, we may collect, store and use the following kinds of personal information:

  • your name, email address, postal mailing address, telephone number, credit card number, and billing information when you register for our services; upload, purchase, view, or download certain content or products from our services; make a donation; or otherwise use the features and functionality of our services;
  • information about your computer and visits to and use of this web site (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and web site navigation paths);
  • information that you provide to us when connecting to our service (including
  • information that you provide to us when using the services on our web site, or that is generated in the course of the use of those services;
  • information contained in or relating to any communications that you send to us or send through our web site (including the communication content and meta data associated with the communication);
  • any other personal information that you choose to send to us.
  • We may obtain additional information such as demographic and statistical information from third parties and sources other than from our services, such as advertisers or social media networks (such as Facebook) for which you have approved our access. When you access our services through social media networks or when you connect our services to social media networks, you are authorizing us to collect, store, and use such additional information and content in accordance with this Privacy Policy. We may also obtain information from third-party services regarding your use of such services, including about your use of the content you choose to broadcast through our services. We use this information to supplement the information we collect about you in order to provide more relevant, safer experiences for you with our services and improve our services, analytics, and advertising. If we combine or associate information from other sources with information that we collect through our services, we will treat the combined information in accordance with this Privacy Policy.

HOW WE USE YOUR INFORMATION

Personal information submitted to us through our web site will be used for the purposes specified in this policy or on the relevant pages of the web site.

We may use your personal information to:

  • personalize our service for you;
  • enable your use of the services on our web site;
  • send statements, invoices and payment reminders to you, and collect payments from you;
  • contact you;
  • provide personal, customer support;
  • verify your identity and prevent fraud;
  • send marketing and promotional material;
  • notify you of important service updates;
  • In certain cases, we may have a legal obligation to collect and process your personal information (such as our obligation to share data with tax authorities);
  • We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.

DISCLOSING YOUR PERSONAL INFORMATION

We will not sell, rent, or supply your personal information to any third party for the purpose of their or any other third party's marketing.

We may disclose your personal information:

  • to the extent that we are required to do so by law;
  • in connection with any ongoing or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights;
  • to any of our employees, subcontractors, or external services (including payment processors) as reasonably necessary for the purposes as set out in this policy.

RETAINING PERSONAL INFORMATION

We keep your personal information to enable your continued use of our services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required (or permitted) by law such as for tax and accounting purposes, or as otherwise communicated to you. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

SECURITY OF YOUR PERSONAL INFORMATION

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We store all personal information on our secure, password and firewall protected servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

 

You are solely responsible for the safety of your account. We will never ask for your password except for when you log into our web site. This login process is provided by an external service (e.g. Twitch) and we will never see your password.

We use a variety of managerial, technical, and physical measures to protect the integrity and security of your information. These measures may vary based on the sensitivity of your information. However, no security precautions or systems can be completely secure. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

DATA GATHERING

We retain the right to collect from you non personal identifying information collected from your use of our service and gather such data for internal analytics.

COOKIES

Our web site uses cookies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Some cookies used on this site may store your personal information within. This personal information is encrypted using 256bit AES.

We use both session and persistent cookies on our web site.

The names of the cookies that we use on our web site, and the purposes for which they are used, are set out below:

  • we use "ci_session" on our web site to personalise the web site for each user and to allow the user to access his or her specific service. This cookie is persistent and will not be deleted until you specifically logout.
  • we use "csrf_token" on our web site to protect users from cross-site request forgery attacks. More information on these types of attacks can be found here. This cookie is persistent and will not be deleted.
  • we use "_ga" on our web site to distinguish users for analytical purposes.
  • we use "_gat" on our web site to throttle the request rate of analytical purposes.

Blocking all cookies will have a negative impact upon the usability of many web sites, including the one in which you are using right now.

If you block cookies, you will not be able to use the service or features on this web site.

You can delete cookies already stored on your computer; for example:

  • in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
  • in Firefox (version 37), you can delete cookies by accessing the "Open menu" menu, and clicking "Options", "Privacy", and then selecting "Remove individual cookies", and then clicking "Remove All Cookies"; and
  • in Chrome (version 41), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".

Deleting cookies will have a negative impact upon the usability of many web sites, including the one in which you are using right now.

THIRD PARTY WEB SITES

Our web site includes hyperlinks to, and details of, third party web sites. We hold no control over, and not responsible for, the privacy policies and practices of third parties. Your access to such linked web sites is at your own risk.

INTERNATIONAL DATA TRANSFERS

Information collected by us may be stored and processed in your region, in the United States, or in any other country where we or our affiliates, parents, subsidiaries, partners, or service providers are located or maintain facilities. If we provide any information about you to any such entities, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy and applicable law.

CHANGES TO THIS POLICY

We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time.  As we continue to develop, we may change or add new services or features to our web site. In the event that these additions affect our Privacy Policy, this document will be updated appropriately. Please check back regularly for any amendments. The latest update date can be found at the end of this policy. Your continued use of our services after the posting of changes constitutes your binding acceptance of such changes.

We will not materially change our policies and practices to make them less protective of personal information collected in the past under a prior version of the Privacy Policy without the consent of affected individuals.

YOUR RIGHTS

You may refuse to share certain information with us, in which case we may not be able to provide you with some of the features and functionality of our services.  To learn more about how you can exercise your privacy choices, or if you have other requests to review, update, delete, or otherwise limit our use of information that you have provided directly to us, you may contact us directly through one of the means listed on our team page.

 

In your request, please include your email address, name, address, and telephone number and specify all relevant background. To protect your privacy and security, we may take steps to verify your identity before granting you access or making corrections to your information. You are responsible for maintaining the secrecy of your unique password and account information at all times.

Residents of the European Economic Area (“EEA”), can exercise certain data subject rights available to them under applicable data protection laws.  We will comply with requests to exercise these rights in accordance with applicable law.  Please note that in some circumstances, we may need to keep processing your information for certain legitimate interests or to comply with a legal obligation.  If these rights apply to you, they may permit you to request that we:

  • Obtain access to or a copy of certain personal information we hold about you;
  • Prevent the processing of your personal information for direct marketing purposes (including any direct marketing processing based on profiling);
  • Update personal information that is out of date or incorrect;
  • Delete certain personal information we hold about you;
  • Restrict the way that we process and disclose specific personal information about you;
  • Transfer your personal information to a third-party provider of services;
  • Revoke consent that you previously provided for the processing of your personal information.

For more information on how to exercise these rights, please contact us directly through one of the means listed on our team page.

 

If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.

OPT-OUT AND WITHDRAWAL RIGHT

You have an option to refuse to provide your personal information or information sought to be collected. You can opt-out of such options by writing to us directly through one of the means listed on our team page. Because these opt outs are cookie-based, please note that if you get a new computer or device, install or start using a new browser, or erase or alter your browser’s cookie file, you may need to opt-out again.

AUTHENTICITY

We shall not be responsible for the authenticity of the personal information provided. It is your duty to ensure that the personal information provided is authentic.

CLOSURE AND DELETION OF ACCOUNT

If you would like to close your account and delete your profile information you may do so by contacting us directly through one of the means listed on our team page. If you close your account, we may retain certain information about you for the activities described in this Privacy Policy, or as permitted or required by applicable law.

DO NOT TRACK

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We are committed to providing you with meaningful choices about the information collected on our website for third-party purposes, and that is why we provide the Network Advertising Initiative, Your Online Choices and the Digital Advertising Alliance opt-out links above. However, we do not recognize or respond to browser-initiated DNT signals.

PRIVACY OF YOUNG CHILDREN

PLEASE DO NOT USE OR ACCESS OUR SERVICES AT ANY TIME OR IN ANY MANNER IF YOU ARE UNDER THIRTEEN (13) YEARS OF AGE.

 

We do not knowingly collect or maintain personal information (as defined by the United States Children’s Online Privacy Protection Act) from persons under thirteen (13) years-of-age.  If we learn that personal information of persons under thirteen (13) has been collected on or through our services, we will take appropriate steps to delete this information.

 

If you are the parent or legal guardian of a child under thirteen (13) who has become a member of our services, then please contact us directly through one of the means listed on our team page in order to have that child’s account terminated and personal information deleted.

 

For residents of the EEA, where processing of personal information is based on consent, we will not knowingly engage in that processing for users under the age of consent established by applicable data protection law. If we learn that we are engaged in that processing with such users, we will halt such processing and will take reasonable measures to promptly remove applicable information from our records.

SALE OR MERGER

In the event that Stream Hatchet SLU, or some or all assets related to our services are acquired by or merged with a third-party entity or in connection with a contemplated change of ownership transaction, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users as part of that merger, acquisition, sale, or other change of control event, including in the course of diligence.

DETAILS AND CONTACT

This web site is owned and operated by Stream Hatchet.SLU, a company incorporated in Spain. You may contact us directly through one of the means listed on our team page.


Last Updated: 25th September 2018